Privacy Policy

    Last updated: 7 April 2026

    1. Information We Collect

    We collect information that you provide directly to us when you request a quote, book our services, or contact us. This may include:

    • Name and contact information (email, phone number, address)
    • Property details and cleaning requirements
    • Payment information
    • Communication preferences

    2. How We Use Your Information

    We use the information we collect to:

    • Provide, maintain, and improve our cleaning services
    • Process your bookings and payments
    • Send you service updates and communications
    • Respond to your inquiries and provide customer support
    • Comply with legal obligations

    3. Information Sharing

    We do not sell or rent your personal information to third parties. We may share your information with:

    • Our cleaning professionals to fulfill your service requests
    • Service providers who assist in our operations
    • Legal authorities when required by law

    4. Data Security

    We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

    5. Your Rights

    You have the right to:

    • Access and receive a copy of your personal information
    • Request correction of inaccurate information
    • Request deletion of your personal information
    • Opt-out of marketing communications

    6. Contact Us

    If you have any questions about this Privacy Policy, please contact us at:

    Email: support@housecroo.com.au
    Phone: 0415469271
    Address: 93B Boyd St, Cabramatta West, NSW 2166